Question 1

What happens after the first 3 years?

Accepted Answer

If the community hasn't been handed over yet, it continues at $299/month until turnover. Most developers hand over well before then.

Question 2

What happens to billing at turnover?

Accepted Answer

The developer stops paying the day turnover is complete. The property manager or board then continues on their own plan, and the developer keeps free read-only access to their records.

Question 3

We're building fewer than 50 homes.

Accepted Answer

Small projects pay $50 per lot, with a $1,250 minimum, for the same full feature set.

Question 4

Can we move an existing portfolio?

Accepted Answer

Yes. We import your rosters, properties and documents, starting with your first community at no extra cost.

Question 5

Is there a discount for annual billing?

Accepted Answer

Property managers save 15% when billed annually.

Question 6

What counts as a door?

Accepted Answer

One home, lot or unit in a community you manage. Board members and residents don't add to the count.

Question 7

When does a developer pay?

Accepted Answer

Setting up your HOA draft is free, so you can see exactly how it will look. You pay the one-time project fee when you press Publish, and the community goes live for residents right away.

Priced for how you build and manage.

Common questions

Wherever your community is, start here.

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